The evolution of an IT service organization over the last 20 years has consistently been one of deep lines drawn in the sand. While some organizations slowly embrace change, others prefer to stick to what they know they can best offer their clients. The last major divide in the industry was the separation of the IT Break/Fix business model and Managed Services Provider (MSP) business model. Now, the new lines in the sand are emerging; and IT services providers are looking to leverage their existing relationships to deploy solutions to satisfy their customers needs; both business and technical.

First, there was the computer revolution and now it is the internet revolution. Businesses small and large now use the internet for a variety of tasks, especially those firms that utilize cloud-based utilities, software and storage. Because of this, the internet connection you choose can have a major impact on productivity, employee satisfaction and most importantly—your bottom line. Many business owners don’t have the knowledge, or time to invest, to understand the differences in available services. However, a simple overview of the pros and cons of cable and fiber optic internet services can help you determine which one will work best for your particular situation.

Cloud is the infrastructural paradigm shift that is sweeping across the IT world. Cloud computing has been described as arguably the third revolution of IT, following the personal computer and internet revolutions. Cloud computing is no doubt a a business game changer and will define IT in the second decade of the 21st Century.